Frequently Asked Questions FOR NASHVILLE ONLY
HOW DO I BUY TICKETS?
Tickets are available online, by phone, and in the box office.
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WHERE IS THE THEATRE LOCATED?
2416 Music Valley Dr. In Nashville, TN in the Music Valley Plaza
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WHAT ARE THE HOURS OF OPERATION?
The box office is open Mon – Fri 10am – 2pm by phone.
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CAN I BRING CHILDREN TO YOUR CONCERTS?
Yes, there are no minimum age restrictions. We have special pricing for 5-12 year olds.
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IS THERE A PARKING LOT?
Yes, and the parking is FREE!
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DO YOU HAVE A DRESS CODE?
No. Our guidance would be to dress in the same manner you would when you go out to dinner. Some like to dress up & That is fine also!
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WHAT TIME DO DOORS OPEN FOR A SHOW?
Unless otherwise specified,Lobby 5:15pm, Dinner 5:30pm and show starts at 6:30pm.
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HOW LONG IS THE SHOW?
The Todd Herendeen Legends show show typically lasts 1 and half to two hours, unless otherwise specified as specialty shows.
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CAN I TAKE PICTURES DURING THE SHOW?
Yes!
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CAN I SMOKE INSIDE?
Smoking in all areas of the Theatre is prohibited. You may smoke outside the building in designated smoking areas.
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CAN I USE THE ELECTRONIC VERSION OF MY TICKET ON MY SMART PHONE AT THE DOOR?
Yes.
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CAN I PRINT OUT MY TICKET?
Yes, Confirmation emails include printable tickets for on-line orders.
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WHAT IF I LOST MY TICKETS?
Contact the box office for assistance if you lose your tickets.
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CAN I RENT THE THEATRE FOR A PRIVATE EVENT?
For rental information please call 629-331-9007
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IS SEATING GENERAL ADMISSION OR IS THERE RESERVED SEATING?
You will be assigned a table when you purchase a ticket. You can choose your seats online.
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ARE YOU HANDICAP ACCESSIBLE?
Yes we have handicap parking and seating available as well as ADA accessible bathrooms.
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WHAT KIND OF SEATING DOES THE VENUE HAVE?
The show room is One floor with long rectangle tables in front and the rest are square 4 seat tables.
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ARE GROUP RATES AVAILABLE?
Yes. Groups of 15 or more. Please call ahead for group rates.
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WHAT IS YOUR REFUND OR CANCELLATION POLICY?
Because the meal. If it is 24 hours or LESS, you will be refunded all but a $10 fee per ticket. If you rebook a show to another date, less than 24 hours in advance, you will be charged a $10 fee per person. Sorry for any inconvenience, Thank you! If you don't show at all and don't call, you are charged full price.
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ISSUES WITH MY ORDER?
Please call 629-331-9007
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WHAT TYPE OF PAYMENT DOES THE THEATRE ACCEPT?
Visa, Master card, American Express, and Discover and Cash are accepted at the Box Office.
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WHAT DOES DINNER INCLUDE
Dinner is buffet style. It has two meats, vegetables, mashed potatoes, rolls, dessert and a salad bar. It includes coffee, tea or water.
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