Frequently Asked Questions
HOW DO I BUY TICKETS?
Tickets are available online on Todd Herendeen Theatre Showroom website, by phone,
and in the box office.
WHERE IS THE THEATRE LOCATED?
8010 Front Beach Rd. Panama City Beach, FL 32407. ( The Stretch of Front Beach that is not along the water. The part that goes towards the Hathaway Bridge)
WHAT ARE THE HOURS OF OPERATION?
The box office is open Mon – Fri 10am – 2pm but you can call anytime.
WHAT IS INCLUDED IN THE PRICE OF THE TICKET?
Tickets can be purchased that include both Dinner and the Show or can be purchased for the Show only.
CAN I BRING CHILDREN TO YOUR CONCERTS?
Yes, there are no minimum age restrictions. We have special pricing for 6-16 year olds.
IS THERE A PARKING LOT?
Yes, and the parking is FREE!
DO YOU HAVE A DRESS CODE?
No. Our guidance would be to dress in the same manner you would when you go out to dinner. Some like to dress up & That is fine also!
WHAT TIME DO DOORS OPEN FOR A SHOW?
September thru March Doors open at 5:30 pm for dinner and show ticket holders. Dinner at 6pm, show at 7pm. Show only ticket holders arrive at 6:45pm.
April thru August Doors open at 6:30 pm for dinner and show ticket holders. Dinner at 7pm, show at 8pm. Show only ticket holders arrive at 7:45pm.
HOW LONG IS THE SHOW?
The show typically lasts 2 hours.
WHAT IS THE MENU?
Dinner includes Choice of 2 different meats, rolls or other bread, vegetables and/or a starch, dessert and coffee, tea, or water. Soft Drinks available for purchase.
CAN YOU ACCOMMODATE GLUTEN-FREE/VEGETARIAN AND/OR FOOD ALLERGIES?
Please call the theater ahead of time and let us know so we can best accommodate
CAN I TAKE PICTURES DURING THE SHOW?
CAN I SMOKE INSIDE?
Smoking in all areas of the Theatre is prohibited. You may smoke outside the building in
designated smoking areas.
CAN I USE THE ELECTRONIC VERSION OF MY TICKET ON MY SMART PHONE AT THE DOOR?
CAN I PRINT OUT MY TICKET?
Yes, Confirmation emails include printable tickets for on-line orders.
WHAT IF I LOST MY TICKETS?
Contact the box office for assistance if you lose your tickets.
CAN I RENT THE THEATRE FOR A PRIVATE EVENT?
For rental information please contact email@example.com
IS SEATING GENERAL ADMISSION OR IS THERE RESERVED SEATING?
You will be assigned a seat when you purchase a ticket. We do it all by human (not computer generated) so please call to ask about a certain seat and we will let you know what is available.
ARE YOU HANDICAP ACCESSIBLE?
Yes we have handicap parking and seating available as well as ADA accessible bathrooms.
WHAT KIND OF SEATING DOES THE VENUE HAVE?
The show room is One floor with a mix of 2-top, 4-top and 6-top round tables and round booths.
ARE GROUP RATES AVAILABLE?
Yes. Groups of 15 or more. Please call ahead for group rates.
WHAT IS YOUR REFUND OR CANCELLATION POLICY?
Because the meal is catered, you MUST cancel or Rebook dinner reservations 24 hours or MORE in advance. If it is 24 hours or LESS, you will get a partial refund of your show only. You will still be charged for the dinner portion of your ticket, as we still have to pay for that meal with the caterer. If you rebook a show to another date, less than 24 hours in advance, you will be charged a $13 fee per person, ( as we've already ordered meals from caterer). Sorry for any inconvenience, Thank you!
ISSUES WITH MY ORDER?
Please call 850-381-0310.
WHAT TYPE OF PAYMENT DOES THE THEATRE ACCEPT?
Visa, Master card, American Express, and Discover, Cash and Traveler’s Checks are accepted at
the Box Office.
We Do Not Sell Alcohol. We do have a bottle club license. You may however, Bring your own Beer or wine. You cannot leave with an open container. No Exceptions. You MUST BE 21 to drink! Absolutely No Drunkenness allowed. You will be asked to leave by security. Call for any questions.