Frequently Asked Questions
HOW DO I BUY TICKETS?
Tickets are available online, by phone, and in the box office.
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WHERE IS THE THEATRE LOCATED?
2416 Music Valley Dr. In Nashville, TN in the Music Valley Plaza
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WHAT ARE THE HOURS OF OPERATION?
The box office is open Mon – Fri 10am – 2pm by phone.
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CAN I BRING CHILDREN TO YOUR CONCERTS?
Yes, there are no minimum age restrictions. We have special pricing for 5-12 year olds.
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IS THERE A PARKING LOT?
Yes, and the parking is FREE!
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DO YOU HAVE A DRESS CODE?
No. Our guidance would be to dress in the same manner you would when you go out to dinner. Some like to dress up & That is fine also!
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WHAT TIME DO DOORS OPEN FOR A SHOW?
Unless otherwise specified,Lobby 5:15pm, Dinner 5:30pm and show starts at 6:30pm.
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HOW LONG IS THE SHOW?
The Todd Herendeen Legends show show typically lasts 1 and half to two hours, unless otherwise specified as specialty shows.
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CAN I TAKE PICTURES DURING THE SHOW?
Yes!
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CAN I SMOKE INSIDE?
Smoking in all areas of the Theatre is prohibited. You may smoke outside the building in designated smoking areas.
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CAN I USE THE ELECTRONIC VERSION OF MY TICKET ON MY SMART PHONE AT THE DOOR?
Yes.
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CAN I PRINT OUT MY TICKET?
Yes, Confirmation emails include printable tickets for on-line orders.
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WHAT IF I LOST MY TICKETS?
Contact the box office for assistance if you lose your tickets.
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CAN I RENT THE THEATRE FOR A PRIVATE EVENT?
For rental information please call 629-331-9007
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IS SEATING GENERAL ADMISSION OR IS THERE RESERVED SEATING?
You will be assigned a table when you purchase a ticket. You can choose your seats online.
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ARE YOU HANDICAP ACCESSIBLE?
Yes we have handicap parking and seating available as well as ADA accessible bathrooms.
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WHAT KIND OF SEATING DOES THE VENUE HAVE?
The show room is One floor with long rectangle tables in front and the rest are square 4 seat tables.
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ARE GROUP RATES AVAILABLE?
Yes. Groups of 15 or more. Please call ahead for group rates.
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WHAT IS YOUR REFUND OR CANCELLATION POLICY?
Because the meal. If it is 24 hours or LESS, you will be refunded all but a $10 fee per ticket. If you rebook a show to another date, less than 24 hours in advance, you will be charged a $10 fee per person. Sorry for any inconvenience, Thank you! If you don't show at all and don't call, you are charged full price.
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ISSUES WITH MY ORDER?
Please call 629-331-9007
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WHAT TYPE OF PAYMENT DOES THE THEATRE ACCEPT?
Visa, Master card, American Express, and Discover and Cash are accepted at the Box Office.
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WHAT DOES DINNER INCLUDE
Dinner is buffet style. It has two meats, vegetables, mashed potatoes, rolls, dessert and a salad bar. It includes coffee, tea or water.
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We do have a bar with beer, wine and mixed drinks. Alcohol and soft drinks are not included with your meal price.
You MUST BE 21 to drink! Absolutely No Drunkenness allowed. You will be asked to leave by security.